Nykaa Customer Care Number

Nykaa is a leading online beauty and wellness retailer in India, offering a wide range of products including makeup, skincare, hair care, fragrances, personal care, and more. As with any online retailer, it is possible that customers may have queries or complaints regarding their orders, payments, deliveries, or other aspects of their shopping experience. In such cases, Nykaa provides customer support through various channels, including email, chat, and phone.

Nykaa Customer Care Number: 

Nykaa customer care can be reached by phone at 1800-123-4537. This toll-free number is available from Monday to Saturday, 9 AM to 9 PM IST, and on Sunday from 9 AM to 7 PM IST. Customers can also reach out to Nykaa’s customer support team through their website or mobile app, where they can access the live chat feature or submit a query through the contact us form.

Nykaa’s customer support team is dedicated to providing prompt and satisfactory solutions to customer queries and complaints. Here are some of the common issues that customers may face and how Nykaa’s customer care team can help:

Order Issues: Customers may have queries regarding their orders, such as delivery status, tracking details, or changes to their orders. Nykaa’s customer support team can provide updates on the order status and tracking details, or help customers make changes to their orders if possible.

Payment Issues: Customers may face issues with payments, such as failed transactions, refunds, or billing errors. Nykaa’s customer support team can assist customers in resolving such issues and ensure that refunds are processed promptly.

Product Issues: Customers may have complaints or queries related to the products they have received, such as damaged or defective products, wrong products, or missing items. Nykaa’s customer support team can help customers initiate returns or replacements for such products and ensure that the issue is resolved to the customer’s satisfaction.

Account Issues: Customers may have issues related to their Nykaa account, such as login problems, forgotten passwords, or account deactivation requests. Nykaa’s customer support team can help customers resolve such issues and ensure that their account information is secure.

In addition to resolving customer queries and complaints, Nykaa’s customer care team also strives to provide a positive shopping experience to customers by answering product-related queries, providing recommendations, and offering guidance on using the products effectively.

Nykaa also has a robust self-help section on their website and mobile app, where customers can find answers to frequently asked questions, track their orders, view their order history, manage their account, and more. The self-help section is designed to provide quick and easy solutions to common issues, without the need for contacting customer support.

In conclusion, Nykaa customer care team is dedicated to providing prompt and satisfactory solutions to customer queries and complaints. Customers can reach out to Nykaa’s customer support team through various channels, including phone, email, and chat, or use the self-help section for quick solutions. With its focus on providing a positive shopping experience to customers, Nykaa is committed to ensuring that customers are satisfied with their purchases and their interactions with the company.